Saturday, October 12, 2019
England :: essays research papers
England England is a country, and I'm glad I came from it. There are lots of fun things you can do, and a lot of famous sites you can visit. Even though it is far away it really isn't that different from the US. In England the style of clothing is not much different from here. In the summer they wear shorts and short sleeve shirts. In the winter they wear pants and long sleeve shirts. Their climate isn't much different than ours so that's why the style of close is so closely related. A typical Sunday dinner in England is roast beef "which there is called a joint," vegetables, and pie with hot custard sauce. A common snack is fish or french fries. Most people drink tea at most of their meals, but a strong deal of people drink coffee. There are lots of interesting facts about England. The capital of England is London, and the official language spoken in England is English. England has a national song which is "God Save the Queen." In 1986 an estimate of the population in England was 46,821,000. The highest point in England is Scafell Pike, 3,210 ft, and the lowest point in England is The Fens, sea level. In England there is a lot of sites to see, and one of the greatest would be the Tower of London. It is a great fortress, with not to pleasurable memories. In there Queen Elizabeth 1 and Sir Walter Raleigh were imprisoned. Anne Buleyn was killed there. You could take a tour deep below the castle to see the beautiful crown jewels. England is also famous for the Buckingham Palace. There is where the Queen of England lives. At the Buckingham Palace you can see a wonderful ceremony called the Changing of the Guard. In this ceremony men with red tunics
Friday, October 11, 2019
Literary Device Essay
Bianca Lynch Literary device essay In the novel At First Sight by Nicholas Sparks He uses mood to help you understand the main character, this also helps you to empathize with his problems and correlate to how they may feel. Another literary device he uses to help you connect to the novel is imagery; he paints an elaborated picture of the town Jeremy Marsh now lives in with his new wife Lexi. The Author describes Boone Creek, a small town in NC Jeremy Marsh has recently moved to for his fiance Lexi Darnell, as a small country hick town that anyone coming from NYC would be ashamed to call home. As Jeremy starts to feel more at home, His perspective of the town is changed. It changes from being a hick town to somewhere refreshing where he could see himself settling down with Lexi and their Daughter to come he expresses this early on in ch. Four of the novel, ââ¬Å"The last month in Boone creek, boring as it had been, was actuallyâ⬠¦refreshingâ⬠(Jeremy pg 52). In fact he gets so used to the town that when he went back home to NY for his bachelor party he felt out of place, as if something just didnââ¬â¢t fit. His brothers and best friend Alvin criticized his clothes, the ââ¬Å"lumberjackâ⬠shirt Lexi bought him. Although Jeremy always did consider himself a somewhat ââ¬Å"stylishâ⬠man and if he was still living in NY would have never been seen in those clothes by wearing it made him feel somehow connected to Lexi and his new home Boone Creek. As I read this novel I pictured a clean cut New Yorker moving so a small country town and becoming lost in all the small town gossip and unfamiliar country ways. â⬠Theyââ¬â¢ll talk behind our backs, theyââ¬â¢ll gossip, and itââ¬â¢ll take folks along time to forget that we ââ¬Ëlived in sinââ¬â¢Ã¢â¬ (Lexi pg. 4) Lexi told Jeremy when trying to explain to him why they couldnââ¬â¢t live together before getting married. What Jeremy could not become accustomed to was the constant gossip about other peopleââ¬â¢s lives, although this did go on in the city it wasnââ¬â¢t as bad because new Yorkers donââ¬â¢t have enough time in the day to just sit around and talk about other peopleââ¬â¢s lives. Another literary device Nicholas Sparks used to absorb the readers attention is mood. Throughout the whole first half of the novel I was left in suspense s to how Jeremy and Lexis relationship would turn out. In the first four chapters the author tries to get the reader to think that there may be some kind of unfaithfulness going on between Lexi and Jeremy on Lexiââ¬â¢s part. Jeremy goes to Lexis job early one day to surprise her and she wasnââ¬â¢t there and did not mention getting off early to him beforehand. When he went to look for her he found her on the bench that overlooked the river with Rodney, her childhood love,â⬠until , that is they shifted on the bench, and he then realized they were holding hands. (Jeremy pg. 73), this along with many other unexplained disappearances by Lexi leads to the suspense in the novel. As I read the end when lexi dies after labor it puts me in a doleful mood. With Jeremy mourning his wifeââ¬â¢s death and the thought of their baby girl not having a mother in her life, he refuses to go see his daughter; in fact he said he never wanted to see her. Since Lexi died during Claries birth Jeremy feels animosity towards her, when asked if he saw her yet he said no. ââ¬Å"Jeremy turned away. He didnââ¬â¢t want to heart that, didnââ¬â¢t want to hear anything about the babyâ⬠¦would he ever be happy again? â⬠(Jeremy pg 258) Doris, Lexiââ¬â¢s grandmother finally convinces him to go see her, ââ¬Å"And in that instance, while staring at his daughter through a thousand tears, he fell in love and wanted nothing more than to hold Claire forever. â⬠(Narrator pg 263). Jeremy learns to accept Lexis death and accept the gift she left behind, Claire. Although the novel jumps from suspense to love to distressing times Nicholas Sparks still manages to consume the readers attention by using mood and imajery.
Thursday, October 10, 2019
Management Theories
ABSTRACT Management is the most important part of any organization. No organization can achieve its objectives without proper management. So management is considered the hub of any organization. As society continuously relied on group effort, and as many organized groups have become large, the task of managers has been increasing in importance and complexity. To meet the challenges like competition, efficient and economical uses of sources and maximum output, knowledge of management and theories of management is basic requirement.Henceforth, managerial theory has become crucial in the way managers manage complex organizations. This article will provide the basic information of main management theories and how they have developed. It also addresses the management objectives, functions, goals, and essentiality as well as the requirement skills of a Manger. Relating to my current company ââ¬â AON Vietnam, member of AON Corporation, the article point out which theory of management fi t best with the style of management in AON Corporation, one of biggest insurance brokers worldwide and what a Manager at AON should do. Topic 1 & 2) CONTENTS I. MAIN MANAGEMENT THEORIES 1. Definition of Management According to Drucker (1974) Management is ââ¬Å"the activity of getting things done with the help of others peoples and resourcesâ⬠. It means that management is a process of accomplishing work with the help of other people. According to Weijrich and Koontz (1993) ââ¬Å"Management is process of planning, leading, organizing and controlling people within a group in order to achieve goals. It is also the guidance and control of action required to execute a program.It indicates that there should be definite plan/program for affective management (Shied, 2010). On the basis of these definitions it can be concluded that management is a process that includes strategic planning, setting objectives, managing resources, developing the human and financial assets needed to achie ve objectives and measuring results. It also includes recording facts and information for later use upon requirement. 2. Management Theories Contemporary theories of management tend to account for and help interpret the rapidly changing nature of todayââ¬â¢s organizational environments.Several important management theories which are broadly classified as follows: 1. The Scientific Management School. 2. The Classical Organizational Theory School. 3. The Behavioural School. 4. The Management Science School. 5. Recent developments in Management Theory comprising works such as Systems Approach, Situational or Contingency theory, Chaos theory, and Team Building approach. This discussion will provide a general description of these management theories, how they have developed and the successes that they achieved. A Timeline Overview of Key Management theories pic] a. The Scientific Management School The first management theory is what is popularly referred to as Frederick Taylorââ¬â¢ s Scientific Management. Frederick Taylor (1856 ââ¬â 1915) started the era of modern management. Taylor consistently sought to overthrow management ââ¬Å"by rule of thumbâ⬠and replace it with actual timed observations leading to ââ¬Å"the one bestâ⬠practice. ââ¬Å"Taylorismâ⬠involved breaking down the components of manual tasks in manufacturing environments, timing each movement (ââ¬Ëtime and motion' studies) so that there could be a proven best way to perform each task.Thus employees could be trained to be ââ¬Ëfirst class' within their job. This type of management was particularly relevant to performance drives e. g ââ¬ËAction On' projects. It has to be acknowledged that from an economic standpoint, Taylorism was an extreme success. Application of his methods yielded significant improvements in productivity. For example, improvements such as his shovel work at Bethlehem Works, which reduced the workers needed to shovel from 500 to 140. Henceforth, Taylor proposed four underlying principles of management: First, there is need to develop a ââ¬Ëscience of workââ¬â¢ to replace old rule-of-thumb methods: pay and other rewards linked to achievement of ââ¬Ëoptimum goalsââ¬â¢ ââ¬â measures of work performance and output; failure to achieve these would in contrast result in loss of earnings. ââ¬â Second, workers to be ââ¬Ëscientificallyââ¬â¢ selected and developed: training each to be ââ¬Ëfirst-classââ¬â¢ at some specific task. ââ¬â Third the ââ¬Ëscience of workââ¬â¢ to be brought together with scientifically selected and trained people to achieve the best results. Finally, work and responsibility to be divided equally between workers and management cooperating together in close interdependence. This was a rigid system where every task became discrete and specialized. However, many critics, both historical and contemporary, have pointed out that Taylorââ¬â¢s theories tend to ââ¬Å"dehumani zeâ⬠the workers. Therefore, in summary, while the scientific management technique has been employed to increase productivity and efficiency both in private and public services, it has also had the disadvantages of ignoring many of the human aspects of employment.This led to the creation of boring repetitive jobs with the introduction of systems for tight control and the alienation of shop floor employees from their managers. b. Classical Organizational Theory School In this category of management theory are the works of Henri Fayolââ¬â¢s administrative theory and Max Weberââ¬â¢s bureaucratic theory. Administrative Theory Henri Fayolââ¬â¢s administrative theory mainly focuses on the personal duties of management at a much more granular level. Fayol believed that management had five principle roles: â⬠¢ Forecasting and planning. â⬠¢ Organizing. â⬠¢ Commanding Co-ordinating â⬠¢ Controlling. Forecasting and planning was the act of anticipating the future a nd acting accordingly. Organization was the development of the institutionââ¬â¢s resources, both material and human. Commanding was keeping the institutionââ¬â¢s actions and processes running. Co-ordination was the alignment and harmonization of the groupââ¬â¢s efforts. Finally, control meant that the above activities were performed in accordance with appropriate rules and procedures. Fayol also developed fourteen principles of administration to go along with managementââ¬â¢s five primary roles.These principles are: specialization/division of labor, authority with responsibility, discipline, unity of command, unity of direction, subordination of individual interest to the general interest, remuneration of staff, centralization, scalar chain/line of authority, order, equity, stability of tenure, initiative, and esprit de corps. Fayol clearly believed personal effort and team dynamics were part of an ââ¬Å"idealâ⬠organization. Fayolââ¬â¢s five principle roles of management are still actively practiced today. The concept of giving appropriate authority with responsibility is also widely commented on and is well practiced.Unfortunately, his principles of ââ¬Å"unity of commandâ⬠and ââ¬Å"unity of directionâ⬠are consistently violated in ââ¬Å"matrix managementâ⬠, the structure of choice for many of todayââ¬â¢s companies. Bureaucratic Theory Max Weber (1864 ââ¬â 1924) postulated that western civilization was shifting from ââ¬Å"wertrationalâ⬠(or value oriented) thinking, affective action (action derived from emotions), and traditional action (action derived from past precedent) to ââ¬Å"zweckationalâ⬠(or technocratic) thinking. He believed that civilization was changing to seek technically optimal results at the expense of emotional or humanistic content.Through analyses of organizations, Weber identified three basic types of legitimate authority: ââ¬â Traditional authority: where acceptance of those in authority arose from tradition and custom. ââ¬â Charismatic authority: where acceptance arises from loyalty to, and confidence in, the personal qualities of the ruler. ââ¬â Rational-legal authority: where acceptance arises out of the office, or position, of the person in authority as bounded by the rules and procedures of the organization. It is the rational-legal authority form that exists in most organizations today and this is the form to which Weber ascribed the term ââ¬Ëbureaucracy'.The main features of bureaucracy according to Weber were: â⬠¢ A continuous organization or functions bounded by rules. â⬠¢ That individual functioned within the limits of the specialization of the work, the degree of authority allocated and the rules governing the exercise of authority. â⬠¢ Aà hierarchicalà structure of offices. â⬠¢ Appointment to offices made on the grounds of technical competence only. â⬠¢ The separation of officials from the ownership of the organization. â⬠¢ The authority was vested in the official positions and not in the personalities that held these posts.Rules, decisions and actions were formulated and recorded in writing. It is not coincidence that Weber's writings were at a time of the major industrial revolutions and the growth of large complex organizations out of the cottage industries and/or entrepreneurial businesses. c. Behavioural School The key scholar under this category is Elton Mayo. The origin of behavioralism is the human relations movement that was a result of the Hawthorne Works Experiment that started in the early 1920s. Elton Mayo and his associatesââ¬â¢ experiments disproved Taylorââ¬â¢s beliefs that science dictated hat the highest productivity was found in ââ¬Ëthe one best wayââ¬â¢ and that way could be obtained by controlled experiment. The Hawthorne studies attempted to determine the effects of lighting on worker productivity. When these experiments showed no clear correlati on between light level and productivity the experiments then started looking at other factors. These factors that were considered when Mayo was working with a group of women included no rest breaks, no free more hours in the work-day/work-week or fewer hours in the workday/work-week.With each of these changes, productivity went up. When the women were put back to their original hours and conditions, they set a productivity record. These results showed that the group dynamics and social makeup of an organization were an important force either for or against higher productivity. This outcome caused the call for greater participation for the workers, greater trust and openness in the working environment, and a greater attention to teams and groups in the work place.Finally, while Taylorââ¬â¢s impacts were the establishment of the industrial engineering, quality control and personnel departments, the human relations movementââ¬â¢s greatest impact came in what the organizationâ⬠â¢s leadership and personnel department were doing. The seemingly new concepts of ââ¬Å"group dynamicsâ⬠, ââ¬Å"teamworkâ⬠, and organizational ââ¬Å"social systemsâ⬠, all stem from Mayoââ¬â¢s work in the mid-1920s. d. Management Science Theories Douglas McGregor (1906-1964) postulated management ideas as contained in ââ¬Å"Theory Xâ⬠and ââ¬Å"Theory Yâ⬠.Using human behaviour research, he noted that the way an organization runs depends on the beliefs of its managers. ââ¬Å"Theory Xâ⬠gives a negative view of human behaviour and management that he considered to have dominated management theory from Fayol onwards ââ¬â especially Taylorism. It also assumes that most people are basically immature, need direction and control, and are incapable of taking responsibility. They are viewed as lazy, dislike work and need a mixture of financial inducements and threat of loss of their job to make them work (ââ¬Ëcarrot and stickââ¬â¢ mentality). T heory Yâ⬠, the opposite of ââ¬Å"Theory Xâ⬠, argues that people want to fulfil themselves by seeking self-respect, self-development, and self-fulfilment at work as in life in general. The six basic assumptions for ââ¬ËTheory Yââ¬â¢ are: work is as natural as play or rest ââ¬â the average human being does not inherently dislike work, whether work is a source of pleasure or a punishment (to be avoided) depends on nature of the work and its management. Second, effort at work need not depend on threat of punishment ââ¬â if committed to objectives then self-direction and self-control rather than external controls.Third, commitment to objectives is a function of the rewards associated with their achievement. Satisfaction of ego and self-actualization needs can be directed towards the objectives of the organization. Fourth, the average human being learns, under proper conditions, not only to accept but to seek responsibility. Fifth, high degrees of imagination, ing enuity and creativity are not restricted to a narrow group but are widely distributed in the population. Lastly, under the conditions of modern industrial life, the intellectual potentials of the average human being are being only partly utilized. . Recent Developments in Management Theory Under this category of theory are the Systems Approach, Situational or Contingency theory, Chaos theory, and Team Building theory. The systems theory has had a significant effect on management science and understanding organizations. A system is a collection of part unified to accomplish an overall goal. If one part of the system is removed, the nature of the system is changed as well. A system can be looked at as having inputs (e. g. , resources such as raw materials, money, technologies, and people), processes (e. g. planning, organizing, motivating, and controlling), outputs (products or services) and outcomes (e. g. , enhanced quality of life or productivity for customers/clients, productivity ). Systems share feedback among each of these four aspects of the system. The Chaos theory is advocated by Tom Peters (1942). Chaos theorists suggest that systems naturally go to more complexity, and as they do so, they become more volatile and must, therefore, expend more energy to maintain that complexity. As they expend more energy, they seek more structure to maintain stability.This trend continues until the system splits, combines with another complex system or falls apart entirely. It will need an effective manager for the latter worst scenario not to happen. Team Building approach or theory emphasizes quality circles, best practices, and continuous improvement. It is a theory that mainly hinges on reliance on teamwork. It also emphasizes flattening of management pyramid, and reducing the levels of hierarchy. Finally, it is all about consensus management ââ¬â i. e. , involving more people at all levels in decision-making. 3. Management theory applied to AON II. WHAT A MANA GER DOESManaging, like all other practices ââ¬â whether medicine, music composition, engineering, accountancy, or even baseball ââ¬â is an art; it is know-how. It is doing things in the light of the realities of a situation. Managers just don't go out and perform their responsibilities. A good manager should discover how to master 05 basic functions: planning, organizing, staffing, leading and controlling. â⬠¢ Planning:à This step involves mapping out exactly how to achieve a particular goal. For example, that the organization's goal is to improve company sales. The manager first needs to decide which steps are necessary to accomplish that goal.These steps may include increasing advertising, inventory, and sales staff. These necessary steps are developed into a plan. When the plan is in place, the manager can follow it to accomplish the goal of improving company sales. â⬠¢ Organizing:à After a plan is in place, a manager needs to organize his team and materials a ccording to his plan. Assigning work and granting authority are two important elements of organizing. â⬠¢ Staffing:à After a manager discerns his area's needs, he may decide to beef up his staffing by recruiting, selecting, training, and developing employees.A manager in a large organization often works with the company's human resources department to accomplish this goal. â⬠¢ Leading:à A manager needs to do more than just plan, organize, and staff her team to achieve a goal. She must also lead. Leading involves motivating, communicating, guiding, and encouraging. It requires the manager to coach, assist, and problem solve with employees. â⬠¢ Controlling:à After the other elements are in place, a manager's job is not finished. He needs to continuously check results against goals and take any corrective actions necessary to make sure that his area's plans remain on track.All managers at all levels of every organization perform these functions, but the amount of time a manager spends on each one depends on both the level of management and the specific organization. Roles performed by managers In his classic book,à The Nature of Managerial Work,à Henry Mintzberg describes a set of ten roles that a manager fills. These roles fall into three categories: â⬠¢ Interpersonal:à This role involves human interaction. â⬠¢ Informational:à This role involves the sharing and analyzing of information. â⬠¢ Decisional:à This role involves decision making.The below tableà contains a more in-depth look at each category of roles that help managers carry out all five functions described in the preceding ââ¬Å"Functions of Managersâ⬠section. Mintzberg's Set of Ten Roles | | |Category | |Role | |Activity | | |Informational | |Monitor | |Seek and receive information; scan periodicals and reports; maintain personal contact with stakeholders. | | | | | |Disseminator | |Forward information to organization members via memos, reports, an d phone calls. | | | | |Spokesperson | |Transmit information to outsiders via reports, memos, and speeches. | | | |Interpersonal | |Figurehead | |Perform ceremonial and symbolic duties, such as greeting visitors and signing legal documents. | | | | |Leader | |Direct and motivate subordinates; counsel and communicate with subordinates. | | | | |Liaison | |Maintain information links both inside and outside organization via mail, phone calls, and meetings. | | |Decisional | |Entrepreneur | |Initiate improvement projects; identify new ideas and delegate idea responsibility to thers. | | | | | |Disturbance handler | |Take corrective action during disputes or crises; resolve conflicts among subordinates; adapt to environments. | | | | |Resource allocator | |Decide who gets resources; prepare budgets; set schedules and determine priorities. | | | | |Negotiator | |Represent department during negotiations of union contracts, sales, purchases, and budgets. | | | Skills needed by managers Not everyone can be a manager. Certainà skills,à or abilities to translate knowledge into action that results in desired performance, are required to help other employees become more productive. These skills fall under the following categories: Technical:à This skill requires the ability to use a special proficiency or expertise to perform particular tasks. Accountants, engineers, market researchers, and computer scientists, as examples, possess technical skills. Managers acquire these skills initially through formal education and then further develop them through training and job experience. Technical skills are most important at lower levels of management. â⬠¢ Human:à This skill demonstrates the ability to work well in cooperation with others. Human skills emerge in the workplace as a spirit of trust, enthusiasm, and genuine involvement in interpersonal relationships. A anager with good human skills has a high degree of self-awareness and a capacity to understand or empathize with the feelings of others. Some managers are naturally born with great human skills, while others improve their skills through classes or experience. No matter how human skills are acquired, they're critical for all managers because of the highly interpersonal nature of managerial work. â⬠¢ Conceptual:à This skill calls for the ability to think analytically. Analytical skills enable managers to break down problems into smaller parts, to see the relations among the parts, and to recognize the implications of any one problem for others.As managers assume ever-higher responsibilities in organizations, they must deal with more ambiguous problems that have long-term consequences. Again, managers may acquire these skills initially through formal education and then further develop them by training and job experience. The higher the management level, the more important conceptual skills become. â⬠¢ Designing skill is the ability to solve problems in wa ys that will benefit the enterprise. To be effective, particularly at upper organizational levels, managers must be able to do more than see a problem.In addition, they must have the skill of a good design engineer in working out a practical solution to a problem. Managers must also have that valuable skill of being able to design a workable solution to the problem in the light of the realities they face. It has, however, got to be mentioned that the relative importance of these skills may differ at various levels in the organization hierarchy. Although all four categories contain skills essential for managers, their relative importance tends to vary by level of managerial responsibility. Management Theories ABSTRACT Management is the most important part of any organization. No organization can achieve its objectives without proper management. So management is considered the hub of any organization. As society continuously relied on group effort, and as many organized groups have become large, the task of managers has been increasing in importance and complexity. To meet the challenges like competition, efficient and economical uses of sources and maximum output, knowledge of management and theories of management is basic requirement.Henceforth, managerial theory has become crucial in the way managers manage complex organizations. This article will provide the basic information of main management theories and how they have developed. It also addresses the management objectives, functions, goals, and essentiality as well as the requirement skills of a Manger. Relating to my current company ââ¬â AON Vietnam, member of AON Corporation, the article point out which theory of management fi t best with the style of management in AON Corporation, one of biggest insurance brokers worldwide and what a Manager at AON should do. Topic 1 & 2) CONTENTS I. MAIN MANAGEMENT THEORIES 1. Definition of Management According to Drucker (1974) Management is ââ¬Å"the activity of getting things done with the help of others peoples and resourcesâ⬠. It means that management is a process of accomplishing work with the help of other people. According to Weijrich and Koontz (1993) ââ¬Å"Management is process of planning, leading, organizing and controlling people within a group in order to achieve goals. It is also the guidance and control of action required to execute a program.It indicates that there should be definite plan/program for affective management (Shied, 2010). On the basis of these definitions it can be concluded that management is a process that includes strategic planning, setting objectives, managing resources, developing the human and financial assets needed to achie ve objectives and measuring results. It also includes recording facts and information for later use upon requirement. 2. Management Theories Contemporary theories of management tend to account for and help interpret the rapidly changing nature of todayââ¬â¢s organizational environments.Several important management theories which are broadly classified as follows: 1. The Scientific Management School. 2. The Classical Organizational Theory School. 3. The Behavioural School. 4. The Management Science School. 5. Recent developments in Management Theory comprising works such as Systems Approach, Situational or Contingency theory, Chaos theory, and Team Building approach. This discussion will provide a general description of these management theories, how they have developed and the successes that they achieved. A Timeline Overview of Key Management theories pic] a. The Scientific Management School The first management theory is what is popularly referred to as Frederick Taylorââ¬â¢ s Scientific Management. Frederick Taylor (1856 ââ¬â 1915) started the era of modern management. Taylor consistently sought to overthrow management ââ¬Å"by rule of thumbâ⬠and replace it with actual timed observations leading to ââ¬Å"the one bestâ⬠practice. ââ¬Å"Taylorismâ⬠involved breaking down the components of manual tasks in manufacturing environments, timing each movement (ââ¬Ëtime and motion' studies) so that there could be a proven best way to perform each task.Thus employees could be trained to be ââ¬Ëfirst class' within their job. This type of management was particularly relevant to performance drives e. g ââ¬ËAction On' projects. It has to be acknowledged that from an economic standpoint, Taylorism was an extreme success. Application of his methods yielded significant improvements in productivity. For example, improvements such as his shovel work at Bethlehem Works, which reduced the workers needed to shovel from 500 to 140. Henceforth, Taylor proposed four underlying principles of management: First, there is need to develop a ââ¬Ëscience of workââ¬â¢ to replace old rule-of-thumb methods: pay and other rewards linked to achievement of ââ¬Ëoptimum goalsââ¬â¢ ââ¬â measures of work performance and output; failure to achieve these would in contrast result in loss of earnings. ââ¬â Second, workers to be ââ¬Ëscientificallyââ¬â¢ selected and developed: training each to be ââ¬Ëfirst-classââ¬â¢ at some specific task. ââ¬â Third the ââ¬Ëscience of workââ¬â¢ to be brought together with scientifically selected and trained people to achieve the best results. Finally, work and responsibility to be divided equally between workers and management cooperating together in close interdependence. This was a rigid system where every task became discrete and specialized. However, many critics, both historical and contemporary, have pointed out that Taylorââ¬â¢s theories tend to ââ¬Å"dehumani zeâ⬠the workers. Therefore, in summary, while the scientific management technique has been employed to increase productivity and efficiency both in private and public services, it has also had the disadvantages of ignoring many of the human aspects of employment.This led to the creation of boring repetitive jobs with the introduction of systems for tight control and the alienation of shop floor employees from their managers. b. Classical Organizational Theory School In this category of management theory are the works of Henri Fayolââ¬â¢s administrative theory and Max Weberââ¬â¢s bureaucratic theory. Administrative Theory Henri Fayolââ¬â¢s administrative theory mainly focuses on the personal duties of management at a much more granular level. Fayol believed that management had five principle roles: â⬠¢ Forecasting and planning. â⬠¢ Organizing. â⬠¢ Commanding Co-ordinating â⬠¢ Controlling. Forecasting and planning was the act of anticipating the future a nd acting accordingly. Organization was the development of the institutionââ¬â¢s resources, both material and human. Commanding was keeping the institutionââ¬â¢s actions and processes running. Co-ordination was the alignment and harmonization of the groupââ¬â¢s efforts. Finally, control meant that the above activities were performed in accordance with appropriate rules and procedures. Fayol also developed fourteen principles of administration to go along with managementââ¬â¢s five primary roles.These principles are: specialization/division of labor, authority with responsibility, discipline, unity of command, unity of direction, subordination of individual interest to the general interest, remuneration of staff, centralization, scalar chain/line of authority, order, equity, stability of tenure, initiative, and esprit de corps. Fayol clearly believed personal effort and team dynamics were part of an ââ¬Å"idealâ⬠organization. Fayolââ¬â¢s five principle roles of management are still actively practiced today. The concept of giving appropriate authority with responsibility is also widely commented on and is well practiced.Unfortunately, his principles of ââ¬Å"unity of commandâ⬠and ââ¬Å"unity of directionâ⬠are consistently violated in ââ¬Å"matrix managementâ⬠, the structure of choice for many of todayââ¬â¢s companies. Bureaucratic Theory Max Weber (1864 ââ¬â 1924) postulated that western civilization was shifting from ââ¬Å"wertrationalâ⬠(or value oriented) thinking, affective action (action derived from emotions), and traditional action (action derived from past precedent) to ââ¬Å"zweckationalâ⬠(or technocratic) thinking. He believed that civilization was changing to seek technically optimal results at the expense of emotional or humanistic content.Through analyses of organizations, Weber identified three basic types of legitimate authority: ââ¬â Traditional authority: where acceptance of those in authority arose from tradition and custom. ââ¬â Charismatic authority: where acceptance arises from loyalty to, and confidence in, the personal qualities of the ruler. ââ¬â Rational-legal authority: where acceptance arises out of the office, or position, of the person in authority as bounded by the rules and procedures of the organization. It is the rational-legal authority form that exists in most organizations today and this is the form to which Weber ascribed the term ââ¬Ëbureaucracy'.The main features of bureaucracy according to Weber were: â⬠¢ A continuous organization or functions bounded by rules. â⬠¢ That individual functioned within the limits of the specialization of the work, the degree of authority allocated and the rules governing the exercise of authority. â⬠¢ Aà hierarchicalà structure of offices. â⬠¢ Appointment to offices made on the grounds of technical competence only. â⬠¢ The separation of officials from the ownership of the organization. â⬠¢ The authority was vested in the official positions and not in the personalities that held these posts.Rules, decisions and actions were formulated and recorded in writing. It is not coincidence that Weber's writings were at a time of the major industrial revolutions and the growth of large complex organizations out of the cottage industries and/or entrepreneurial businesses. c. Behavioural School The key scholar under this category is Elton Mayo. The origin of behavioralism is the human relations movement that was a result of the Hawthorne Works Experiment that started in the early 1920s. Elton Mayo and his associatesââ¬â¢ experiments disproved Taylorââ¬â¢s beliefs that science dictated hat the highest productivity was found in ââ¬Ëthe one best wayââ¬â¢ and that way could be obtained by controlled experiment. The Hawthorne studies attempted to determine the effects of lighting on worker productivity. When these experiments showed no clear correlati on between light level and productivity the experiments then started looking at other factors. These factors that were considered when Mayo was working with a group of women included no rest breaks, no free more hours in the work-day/work-week or fewer hours in the workday/work-week.With each of these changes, productivity went up. When the women were put back to their original hours and conditions, they set a productivity record. These results showed that the group dynamics and social makeup of an organization were an important force either for or against higher productivity. This outcome caused the call for greater participation for the workers, greater trust and openness in the working environment, and a greater attention to teams and groups in the work place.Finally, while Taylorââ¬â¢s impacts were the establishment of the industrial engineering, quality control and personnel departments, the human relations movementââ¬â¢s greatest impact came in what the organizationâ⬠â¢s leadership and personnel department were doing. The seemingly new concepts of ââ¬Å"group dynamicsâ⬠, ââ¬Å"teamworkâ⬠, and organizational ââ¬Å"social systemsâ⬠, all stem from Mayoââ¬â¢s work in the mid-1920s. d. Management Science Theories Douglas McGregor (1906-1964) postulated management ideas as contained in ââ¬Å"Theory Xâ⬠and ââ¬Å"Theory Yâ⬠.Using human behaviour research, he noted that the way an organization runs depends on the beliefs of its managers. ââ¬Å"Theory Xâ⬠gives a negative view of human behaviour and management that he considered to have dominated management theory from Fayol onwards ââ¬â especially Taylorism. It also assumes that most people are basically immature, need direction and control, and are incapable of taking responsibility. They are viewed as lazy, dislike work and need a mixture of financial inducements and threat of loss of their job to make them work (ââ¬Ëcarrot and stickââ¬â¢ mentality). T heory Yâ⬠, the opposite of ââ¬Å"Theory Xâ⬠, argues that people want to fulfil themselves by seeking self-respect, self-development, and self-fulfilment at work as in life in general. The six basic assumptions for ââ¬ËTheory Yââ¬â¢ are: work is as natural as play or rest ââ¬â the average human being does not inherently dislike work, whether work is a source of pleasure or a punishment (to be avoided) depends on nature of the work and its management. Second, effort at work need not depend on threat of punishment ââ¬â if committed to objectives then self-direction and self-control rather than external controls.Third, commitment to objectives is a function of the rewards associated with their achievement. Satisfaction of ego and self-actualization needs can be directed towards the objectives of the organization. Fourth, the average human being learns, under proper conditions, not only to accept but to seek responsibility. Fifth, high degrees of imagination, ing enuity and creativity are not restricted to a narrow group but are widely distributed in the population. Lastly, under the conditions of modern industrial life, the intellectual potentials of the average human being are being only partly utilized. . Recent Developments in Management Theory Under this category of theory are the Systems Approach, Situational or Contingency theory, Chaos theory, and Team Building theory. The systems theory has had a significant effect on management science and understanding organizations. A system is a collection of part unified to accomplish an overall goal. If one part of the system is removed, the nature of the system is changed as well. A system can be looked at as having inputs (e. g. , resources such as raw materials, money, technologies, and people), processes (e. g. planning, organizing, motivating, and controlling), outputs (products or services) and outcomes (e. g. , enhanced quality of life or productivity for customers/clients, productivity ). Systems share feedback among each of these four aspects of the system. The Chaos theory is advocated by Tom Peters (1942). Chaos theorists suggest that systems naturally go to more complexity, and as they do so, they become more volatile and must, therefore, expend more energy to maintain that complexity. As they expend more energy, they seek more structure to maintain stability.This trend continues until the system splits, combines with another complex system or falls apart entirely. It will need an effective manager for the latter worst scenario not to happen. Team Building approach or theory emphasizes quality circles, best practices, and continuous improvement. It is a theory that mainly hinges on reliance on teamwork. It also emphasizes flattening of management pyramid, and reducing the levels of hierarchy. Finally, it is all about consensus management ââ¬â i. e. , involving more people at all levels in decision-making. 3. Management theory applied to AON II. WHAT A MANA GER DOESManaging, like all other practices ââ¬â whether medicine, music composition, engineering, accountancy, or even baseball ââ¬â is an art; it is know-how. It is doing things in the light of the realities of a situation. Managers just don't go out and perform their responsibilities. A good manager should discover how to master 05 basic functions: planning, organizing, staffing, leading and controlling. â⬠¢ Planning:à This step involves mapping out exactly how to achieve a particular goal. For example, that the organization's goal is to improve company sales. The manager first needs to decide which steps are necessary to accomplish that goal.These steps may include increasing advertising, inventory, and sales staff. These necessary steps are developed into a plan. When the plan is in place, the manager can follow it to accomplish the goal of improving company sales. â⬠¢ Organizing:à After a plan is in place, a manager needs to organize his team and materials a ccording to his plan. Assigning work and granting authority are two important elements of organizing. â⬠¢ Staffing:à After a manager discerns his area's needs, he may decide to beef up his staffing by recruiting, selecting, training, and developing employees.A manager in a large organization often works with the company's human resources department to accomplish this goal. â⬠¢ Leading:à A manager needs to do more than just plan, organize, and staff her team to achieve a goal. She must also lead. Leading involves motivating, communicating, guiding, and encouraging. It requires the manager to coach, assist, and problem solve with employees. â⬠¢ Controlling:à After the other elements are in place, a manager's job is not finished. He needs to continuously check results against goals and take any corrective actions necessary to make sure that his area's plans remain on track.All managers at all levels of every organization perform these functions, but the amount of time a manager spends on each one depends on both the level of management and the specific organization. Roles performed by managers In his classic book,à The Nature of Managerial Work,à Henry Mintzberg describes a set of ten roles that a manager fills. These roles fall into three categories: â⬠¢ Interpersonal:à This role involves human interaction. â⬠¢ Informational:à This role involves the sharing and analyzing of information. â⬠¢ Decisional:à This role involves decision making.The below tableà contains a more in-depth look at each category of roles that help managers carry out all five functions described in the preceding ââ¬Å"Functions of Managersâ⬠section. Mintzberg's Set of Ten Roles | | |Category | |Role | |Activity | | |Informational | |Monitor | |Seek and receive information; scan periodicals and reports; maintain personal contact with stakeholders. | | | | | |Disseminator | |Forward information to organization members via memos, reports, an d phone calls. | | | | |Spokesperson | |Transmit information to outsiders via reports, memos, and speeches. | | | |Interpersonal | |Figurehead | |Perform ceremonial and symbolic duties, such as greeting visitors and signing legal documents. | | | | |Leader | |Direct and motivate subordinates; counsel and communicate with subordinates. | | | | |Liaison | |Maintain information links both inside and outside organization via mail, phone calls, and meetings. | | |Decisional | |Entrepreneur | |Initiate improvement projects; identify new ideas and delegate idea responsibility to thers. | | | | | |Disturbance handler | |Take corrective action during disputes or crises; resolve conflicts among subordinates; adapt to environments. | | | | |Resource allocator | |Decide who gets resources; prepare budgets; set schedules and determine priorities. | | | | |Negotiator | |Represent department during negotiations of union contracts, sales, purchases, and budgets. | | | Skills needed by managers Not everyone can be a manager. Certainà skills,à or abilities to translate knowledge into action that results in desired performance, are required to help other employees become more productive. These skills fall under the following categories: Technical:à This skill requires the ability to use a special proficiency or expertise to perform particular tasks. Accountants, engineers, market researchers, and computer scientists, as examples, possess technical skills. Managers acquire these skills initially through formal education and then further develop them through training and job experience. Technical skills are most important at lower levels of management. â⬠¢ Human:à This skill demonstrates the ability to work well in cooperation with others. Human skills emerge in the workplace as a spirit of trust, enthusiasm, and genuine involvement in interpersonal relationships. A anager with good human skills has a high degree of self-awareness and a capacity to understand or empathize with the feelings of others. Some managers are naturally born with great human skills, while others improve their skills through classes or experience. No matter how human skills are acquired, they're critical for all managers because of the highly interpersonal nature of managerial work. â⬠¢ Conceptual:à This skill calls for the ability to think analytically. Analytical skills enable managers to break down problems into smaller parts, to see the relations among the parts, and to recognize the implications of any one problem for others.As managers assume ever-higher responsibilities in organizations, they must deal with more ambiguous problems that have long-term consequences. Again, managers may acquire these skills initially through formal education and then further develop them by training and job experience. The higher the management level, the more important conceptual skills become. â⬠¢ Designing skill is the ability to solve problems in wa ys that will benefit the enterprise. To be effective, particularly at upper organizational levels, managers must be able to do more than see a problem.In addition, they must have the skill of a good design engineer in working out a practical solution to a problem. Managers must also have that valuable skill of being able to design a workable solution to the problem in the light of the realities they face. It has, however, got to be mentioned that the relative importance of these skills may differ at various levels in the organization hierarchy. Although all four categories contain skills essential for managers, their relative importance tends to vary by level of managerial responsibility.
Wednesday, October 9, 2019
British Airways Employment Relations Analysis Management Essay
British Airways Employment Relations Analysis Management Essay One of the largest industries in the global market is the airline industry. The airline industry is part of a business environment that constantly changes because of rapid technological development and the high competitiveness between the airline companies. Even though the influence of technology is more powerful than before it sometimes takes over the power of the workforce in companies, by changing the work structures and jobs descriptions, people will always be the principal factor in the development of companies because of the fact that without people, technological advantages would not be fully exploitable. That is why employment relations are so important for the companyââ¬â¢s wealth and future development. Advantages of healthy employment relations are improvement in productivity, better company performance and also problems in workplaces are easier to be resolved. Additionally, extra resources and support are provided to management, employers and the unions on situations that occur within the workplace. One of the largest companies in the airline industry that comes to mind while discussing employment relations is British Airways. BA is one of the largest Airline companies in the world and the largest in the United Kingdom, flying to over 550 destinations worldwide. Since the founding of the company, the increasing levels of market share and company development have been common to the eyes of the owners and the CEOââ¬â¢s of the company over the years. BA employs approximately 40.000 people worldwide. Therefore good employment relations are essential if the company wants to avoid industrial action that will interrupt its operations. As we will see in the following chapters, BA has not only got problematic employment relations but the current situation of the company might be proved fatal to the companyââ¬â¢s future. 2.0 EMPLOYMENT RELATIONS KEY FACTS It is not a simple procedure when trying to give a definition to what employment relations is. According to Ed Rose, employment relations is theâ⬠regulation of the employment relationship between employer and employee, both collectively and individually, and the determination of substantive and procedural issues at industrial, organisational and workplace levels.â⬠(p.6 Ed Rose. 2001). According to Ed Rose and the definition above, we can see that employment relations is essential for companies in order to keep the relationship between the employer and the employee in harmony urging the workers to work on a top level, in order for the company to have a positive outcome and fulfil the goals set by the company. A balance between the needs of an employer and employee will conclude into a good relationship and in its turn maximize productivity, the workplace environment will be more pleasant, the opportunity for employees to develop their skills further will be increased as well as job satisfactions and they will gain more job security if the relationship is good as a r esult of voice initiatives. According to Salamon (2000), ââ¬Å"a trade union is any organization, whose membership consists of employees, who seek to organize and represent their interests both in the workplace and society and, in particular, seeks to regulate the employment relationship through the direct process of collective bargaining with managementâ⬠. It can be argued that the above definition describes with some accuracy what ââ¬Å"Traditional British Industrial relationsâ⬠is all about. In other words British Industrial relations have traditionally been constructed as revolving around the institutions (company and unions) and processes (collective bargaining).
Tuesday, October 8, 2019
Gattaca Essay Example | Topics and Well Written Essays - 1000 words
Gattaca - Essay Example Supported later in the late 19 th century it became a serious scientific study then failing as a science in WWII when Nazis used eugenics to support the extermination of entire races, arising then severe ethical questions regarding "the survival of the fittest." (eugenics,2007) But because the quest for perfection has always been latent in human beings and organizations, in late June 2000, the press announced that a joined project between the public and private sectors had completed the map of human genome. When the two team leaders for both sectors where interviewed about the future of human engineering and specifically about "Designer babies" by paying customers, they both laughed in unison and responded; "Mostly what people want is offspring who are good looking smart, talented in one way or another and easy to get along with. The day when such complexities could be managed is not just a long way off, it will probably never arrive for a simple reason; Genes are not alone in determ ining such characteristics; the same genes in a different environment will yield a different personality."
Monday, October 7, 2019
Discuss the role of technology in translation and its effect on the Essay
Discuss the role of technology in translation and its effect on the translation process - Essay Example Early researchers (Weaver 1949; Booth 1953; Dostert in IBM 1954) were excited about MT for its technological potential. They marveled at the prospect of one day automating translation thereby providing an alternative to human translation. Translators, on the other hand, felt their craft was being undervalued and depreciated. They retaliated with feelings of fear and anxiety. As it became evident that machines would not soon take the place of human translators, attention shifted to forms of computer-assisted translation (CAT) technology. Kay (1980) and Belby (1982) in particular motivated research for computer aids to assist the translator. Books by Bowker (1998) and Somers (2003) contain articles about many aspects of computer technology for translation while Astemuhl (2001) and Bowker (2002), as well as parts of Sofer (2004), target the professional translator interested in acquiring the necessary technological skills. In addition to an increased focus on computer assistance for translators, the rise of globalization further increased the need for efficient computer support in view of making translation quicker and more cost efficient. One the best examples is Sprung (2000). The change in focus from replacing to assisting translators marked the beginning of a shift from technology-centered to human-centered applications in the translation industry. Whi le a theoretical framework has been well been documented by psychologist Donald A. Norman (1998), truly human-centered technology has yet to come. Considering the changes the translation industry has experienced over the past 50 years, the objective of this paper is to asses the role of the technology in translation and its effect on translation process. In this context I will start by defining machine translation (MT) and computer-assisted translation (CAT), evaluate their impact on translation process and finally will discuss Toredo as a means to complete my translation project that I recently done. Computer-based translation technology roughly falls into two categories, Machine Translation (MT) and Computer Assisted Translation (CAT). Broadly speaking, MT is "the application of computers to the task of translation texts from one natural language to another". MT is mostly associated with stand-alone systems that seek to automate the entire translation process. CAT, on the other hand, are software programs designed to assist or aid the human translator by automating certain translation sub-processes such as terminology search and the reuse of previous translations. MT and CAT have no clear-cut boundary but rather belong to a continuum with varying levels of computer automation and human involvement. This process has been illustrated in the figure 1 below. Toady a translator working with word processing software and assessing various electronic resources such as online dictionaries may still be considered to producing 100% human translation. The key criterion is whether any part of the target text is automatically generated. There are many computer tools available to translators and almost as many ways to classifying them. Some tools consist of generic applications that have been adopted in many areas including the translation industry. Others focus specifically on the needs of translators and offer ways to run the business and support the
Sunday, October 6, 2019
DB 4 Carminsl Justice Essay Example | Topics and Well Written Essays - 1000 words
DB 4 Carminsl Justice - Essay Example To that end, significant research is being conducted to find out ââ¬Ëwhat worksââ¬â¢ to end the cycle of recidivism. In recent years, various strategies have been tried. During the next ten years we must capitalize on what we have learned, and use the hard-earned tax-payer money that we are spending in ways that will be both cost-beneficial and socially responsible. (Maurer, Susan L. 2001). Crime control must be examined in relation to the community roots of social problems like poverty, unemployment, drugs, and inadequate housing. Penal reform should be planned in relation to societal reform in areas like education, economic opportunity and racial equality. We need a new paradigm for sentencing and corrections. The continued reliance on imprisonment is costing society a tremendous amount of money, wasting lives, and doing little to prepare offenders to be successful in the community. To face these challenges, three steps should be taken: 1) Create a task-force to examine corrections. 2) Study the problems. 3) Prepare an action-oriented strategic development plan, to ensure that critical problems will be addressed. Among the basic theories relating to criminal justice and its relation to individual rights and social control, is community justice or restorative justice. Restorative justice is future-oriented, focuses on restoration for the victim and society, and is less expensive for the taxpayer. Victims have historically been left out of the criminal justice process. Only recently have programs been started to assist victims and ensure that their voices are heard throughout the process. Also, taxpayers do not have to spend large amounts of money to punish and incarcerate non-violent offenders, who represent little risk to their communities. Restorative justice emphasizes that they should ââ¬Å"make rightâ⬠the harm that they
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